Shipping Policy

At Asia Ushakova Studio, we take great care in preparing each ceramic piece for its journey to you. Every order is carefully packaged to help ensure that your artwork arrives safely.

Shipping Destinations

We currently ship within the United States. Shipping costs are displayed at checkout and depend on the destination, package dimensions, and weight.

Shipping Costs

Shipping costs are calculated based on the information available at the time of checkout. Final shipping expenses may vary depending on the actual package weight, dimensions, and carrier rates.

If the final shipping cost is lower than the amount paid at checkout, we will refund the difference to your original payment method. You will not be charged any additional shipping fees after placing your order.

Processing and Delivery

Each order is carefully inspected and securely packaged before shipment. Delivery times may vary depending on your location, the shipping carrier, and the selected shipping service.

Once your order has shipped, you will receive a confirmation email with tracking information.

Packaging

Due to the fragile nature of ceramics, we use protective packaging to minimize the risk of damage during transit. Packaging materials and box sizes are selected according to the dimensions and characteristics of each piece.

Damaged Shipments

If your order arrives damaged, please contact us as soon as possible. Include your order number, photographs of the damaged item, and photographs of the packaging so we can review the situation and assist you.

Contact

If you have any questions about shipping or your order, please contact us through our website.